Webinar – The Experience Series – How Help Desks are rewriting the way employees engage with the business (Session 6)

Webinar – The Experience Series – How Help Desks are rewriting the way employees engage with the business (Session 6)

Organisations across all industries are rethinking how they operate as more people work from home, and many are experimenting with automated help desk and Case Management tools to meet demands around complex case management, providing workers with quick, consistent access to HR services, processes, and policies, whenever and wherever they may be.​

Natively developed in Oracle Cloud, it supports service requests and case management solution that delivers quick and consistent HR services to every employee. Oracle HR Help Desk enables service teams to resolve a broad set of issues from high-volume service requests from a short-lived system error to complex employee relation issues requiring extensive tracking and legal compliance. Oracle HR Help Desk makes it easy for employees to find answers to their questions from any device and supports data privacy and security for every employee’s unique HR needs.

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