Managed Services

Award-Winning, Oracle ERP | EPM | HCM | Technology Expertise – as and when you need it

Unleash the true potential of your business with eNlighten Managed Services! We put you back in control by guiding you and your team towards success.

Our expert team will collaborate with you to transform your Oracle estate into an agile, efficient and automated engine that generates the maximum value for your business. Stay ahead of the game and achieve sustained business outcomes with eNlighten. Let us help you take your business to the next level!

Unleashing Business Growth with Strategic Oracle Cloud Advisory Services

Acting as a true strategic advisor, we go above and beyond the day-to-day management of client businesses, helping them to find better ways to use Oracle Cloud (and eBusiness Suite) and Oracle Technology to support their company’s growth.

We use Oracle day-to-day to manage our business, so we are uniquely placed to advise clients on issue resolution, new functionality and features; providing a real-time view and a deep and practical understanding of Technology, ERP, EPM and HCM.

We understand that every business is different, so eNlighten can be tailored to your specific needs, we don’t prejudge your company and offer packaged services. Each service is bespoke to you – you and your business are unique, and so should the service.

Our support is available during normal business hours (8am to 18.00) or on a 24×7 basis should you need it. Our team of highly trained analysts and consultants can assist as 1st, 2nd, 3rd line, or 4th line support to satisfy your requirements, either with a base service, call-off days or a mixture of both.

eNlighten Value Proposition

A Safe, Efficient, and Modern Solution with Assured Service, Stable Pricing, and Effective Communications

Safe, efficient, and robust

Strong functional and technical Oracle expertise makes us the go to partner

Modernise our customers way of working

It is our job to stay current. We maximise the opportunity of feature releases to minimise the risk of depreciation

Assured service backed by stringent SLAs

We are experts in Oracle and only Oracle, so you can focus on your business

Stable and fair price

A consistent service with a predictable cost, giving a lower Total Cost of Ownership

Leveraging the Oracle Partnership

Our strong relationship with Oracle will ensure that you are aware of the latest technology changes and developments

Effective communications and stakeholder engagement

The Managed Services governance framework and Strategic Account Manager will ensure that there are touchpoints at all levels Namos and you

Why Managed Services?

Get expert friendly advice and support when you need it

Leverage our award-winning Technology, ERP, EPM and HCM expertise

Reduce system downtime and speed up issue resolution

Optimise your IT environment, control costs and improve ROI

Proactively monitor systems to anticipate issues before they arise

Increase productivity and meet business needs

Meet governance and compliance requirements

Get on board with industry best practices

Access subject matter experts who prior to Namos have had experience in walking in our clients' shoes

Our mission is to ensure all customers maximise the return on their Oracle investment whilst Minimising risk. 

Success is when a project becomes a service that is deployed and enjoyed.

eNlighten Service Lines

Base Support

All year round support of incidents and problems accessed through Namos Support Portal, Phone and Email

Consultancy and Change

How do you minimise risk and maximise ROI by enhancing and developing your Oracle investment?

Training

Enlighten your teams through tailored training

Testing

Allow Namos to do the heavy lifting of quarterly tests

What does Success Look Like?

We are a Oracle Certified Cloud Solutions Provider

An Oracle Cloud Solutions Provider is a recognised Oracle Partner with the skills and demonstrated experience to build, deploy, run, and manage both Oracle and Non-Oracle workloads in the Oracle Cloud. 

Our eNlighten Managed Services is independently audited by Oracle and we are proud that it has achieved certified status for ERP, EPM , Tech and HCM.  This accreditation proves the value-add that we bring, it shows that our processes are robust and proven, our consultants are experienced and certified in their own right  and that we have happy, successful customers. 

Choose Namos and together we can plan the best route that meets your requirements. We will help you achieve your goals in a structured yet flexible way, following Oracle best practice guidelines and our standardised methodology.

Oracle Partner

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How we can transform your business